FAQ

All answers to your questions about 99bd, right here

Find detailed answers to the most frequently asked questions from Bangladeshi players on betting, deposits, withdrawals, accounts, and technical matters.

This page is here to help you find answers to any question that comes up while using 99bd. How betting works for BPL and international matches, which payment methods can be used to deposit, what to do if there is an account issue — everything is organised into four simple sections. If you do not find your answer, contact us via 24/7 live chat or email.

BPL & International Matches

If a match is officially declared "No Result" due to rain or any other reason, single bets on that match are generally cancelled and the full staked amount is returned to your balance. For accumulator bets that include multiple matches, the cancelled match is removed and the remaining matches are settled as usual. Check 99bd's terms and conditions for more specific details.

In an accumulator bet, you can add multiple matches or events into a single bet. The odds for each match are multiplied together, so the potential winnings are much higher. But keep in mind — if your prediction is wrong for even one match, the entire bet is lost. This type of bet carries higher risk, so plan carefully before placing one.

Yes, 99bd offers live in-play betting. Even after a match has started, you can place bets in real time as the odds change. For example, during a match like Bangladesh vs India, you can bet on the next wicket or runs in a specific over while the first innings is still going on. Odds change quickly, so making timely decisions is important.

Decimal odds are straightforward to understand. Multiply your stake by the odds figure to get the total return — this includes your original stake. For example, if the odds are 2.5 and you bet ৳100, you get back ৳250 if you win (৳250 − ৳100 = ৳150 net profit). Higher odds mean higher risk — but also a larger potential payout.

At 99bd, you can bet on a range of markets for BPL and various international cricket matches including T20 and ICC tournaments — such as match winner, top batter, top bowler, over of first wicket, and total runs in a specific over. The range of markets may expand depending on the importance and timing of the match.

How to Deposit Money

99bd itself does not charge any deposit fee. However, your mobile banking provider — such as bKash or Nagad — may apply their own service charge. It is best to check that directly with the relevant service provider. The minimum deposit amount is just ৳100, so you can start with a small amount.

After logging in to 99bd, go to the Cashier or Deposit section. Select bKash as the payment method, enter the amount (minimum ৳100), and complete the payment using your bKash app or dial code as instructed. Once the payment is successful, the funds will be added to your 99bd balance instantly.

Yes, the process for depositing via Nagad is just as straightforward. After logging in, go to the Cashier, select Nagad, enter the amount, and confirm the payment through the Nagad app or mobile menu. Your account balance will update as soon as the payment is verified. The minimum deposit here is also ৳100.

Rocket is Dutch-Bangla Bank's mobile wallet service. As long as you have an active Rocket account, you can use it to deposit at 99bd — you do not need a Dutch-Bangla Bank savings or current account. All three methods — bKash, Nagad, and Rocket — accept deposits from as little as ৳100.

Yes, once payment is verified after depositing via bKash, Nagad, or Rocket, the balance is added to your 99bd account instantly. There is no separate waiting period — you can start playing directly once the deposit is confirmed.

Account & Login

No, only one 99bd account is allowed per person. Having multiple accounts may result in them being suspended or closed, with the risk of losing the balance and bonuses in those accounts. As part of responsible gaming, stay within one account and register with accurate information.

On the 99bd login page, click the "Forgot password?" option. Enter your registered email or phone number and a verification code or reset link will be sent to you. Use it to create a new password. If you cannot resolve it yourself, contact support via live chat — they are available 24 hours to help.

When logging in from a new device or browser, 99bd may request a verification step for security — usually an OTP sent to your registered number or email. After verifying with the code, you will be logged in successfully on the new device. This step protects your account from unauthorised access.

A good password generally has at least 8 characters and combines uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and special characters (#, @, ! etc.). Avoid easily guessable passwords (such as "123456" or your own name) and choose something personal and unique. Never share your password with anyone.

To update personal information, go to the Account Settings section. Some changes may require identity verification. If you cannot do it yourself or run into any issue, contact the 99bd support team via live chat or at [email protected] — they will guide you through the necessary steps.

Device & Technical Issues

No separate app download is needed — you can use 99bd directly from any modern browser on your mobile. The site is built with a mobile-friendly design, so all features work normally on smaller screens too. Whether you use Chrome, Firefox, or Samsung Internet, any updated browser gives a good experience.

99bd works well on all types of modern devices — Android or iOS smartphones, tablets, and Windows or Mac laptops. Keeping your device's operating system updated to the latest version and your browser up to date will give you the best performance. A stable internet connection is also important for a good experience.

To clear the browser cache in Chrome, go to Settings → Privacy and Security → Clear Browsing Data, select "Cached images and files", and click Clear. In Firefox, you can do the same from Settings → Privacy & Security → Clear Data. After that, refresh the page and it should reload fresh, most likely restoring normal speed.

Yes! Open 99bd in Chrome or Safari, select the "Add to Home Screen" option from the browser menu. An icon will then appear on your phone's home screen — tapping it will open 99bd directly, just like an app. No separate app download or installation needed.

First check your internet connection and refresh the page. If the problem persists, close the browser, reopen it, and log in again. If the game was left mid-way, the 99bd system generally keeps a session record and there is an option to resume the game. If the issue keeps happening, let the support team know — they will help quickly.

Still have questions? We are always ready to help

The 99bd support team is available 7 days a week, 24 hours a day in both Bengali and English. Contact us via live chat or email — describe your issue and you will get a quick resolution.

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